Monica;
I think you'll find your resolution will work quite effectively.
Too many fingers involved frequently causes a lot of unnecessary confusion & can have some very negative results as you have discovered.
I recall you prior 2 posts. Thank you for sharing your experiences, thought, & questions.
Sometimes as we gain experience we forget to be open-minded & forget to analyze our current thought processes. Your posts have caused me to reexamine how I would have handles similar situations & to reflect on my own personal beliefs - - & even make a few changes in how I would likely respond as well as a few changes in our facility policy.
Thanks again for being so willing to share with us!